How May We Hate You?: Notes from the Concierge Desk
15.00
USD
Book Details
Author(s)
Anna Drezen, Todd Dakotah Briscoe
Publisher
Potter Style
ISBN / ASIN
055344834X
ISBN-13
9780553448344
Sales Rank
#373,384
Category
Hardcover
Marketplace
United States 🇺🇸
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Description
Most people think hotel employees are effortlessly cheerful, naturally helpful, and genuinely like their work.
Most people are wrong.
Find out what really goes on in the world of hospitality with this hilarious book full of funny and absurd stories, anecdotes told in dialogue, factoids, and hoax pop quizzes by two veteran concierges who paid their way while working at a combined 50 hotels in and around Times Square. They are very pleased to help you learn:
The Truth About Bed Bugs
The Mythology of Loyalty Programs
The 411 on Hotel Residents
And so much more
Filled with photographs and infographics, How May We Hate You? is both romp and commentary on the hospitality industry and life behind the nametag.
Most people are wrong.
Find out what really goes on in the world of hospitality with this hilarious book full of funny and absurd stories, anecdotes told in dialogue, factoids, and hoax pop quizzes by two veteran concierges who paid their way while working at a combined 50 hotels in and around Times Square. They are very pleased to help you learn:
The Truth About Bed Bugs
The Mythology of Loyalty Programs
The 411 on Hotel Residents
And so much more
Filled with photographs and infographics, How May We Hate You? is both romp and commentary on the hospitality industry and life behind the nametag.
