Managing Security in Outsourced and Off-shored Environments: How to Safeguard Intellectual Assets in a Virtual Business World

The book sets out guidance, learning points, best practices and critical success factors associated with managing the security risks associated with outsourcing and off-shoring of IT and business services. The content is presented in an accessible language and structured in a logical sequence reflecting the life-cycle of outsourcing, from inception through definition, selection, negotiation, implementation and ongoing management of outsourced services. Building on both practical, real-life experience of implementing and managing large scale outsourcing programmes, as well as recent research sponsored by the UK Government Cyber Security Knowledge Transfer Network, the author sets out a set of practical guidelines in plain business language that addresses the wide range of risks associated with outsourcing and off-shoring contracts. In particular, the book focuses on the critical softer management issues, such as strategy, risk assessment and relationship management, which ultimately determine the success of a major outsourcing programme.