Forming Storming Norming Performing: Successful Communication in Groups And Teams

The purpose of this book is to provide an introduction to Group and Team Communication. Emphasis is placed on giving readers guidelines for becoming successful communicators in groups and teams. Specific emphasis is placed on these topics as they relate to group and team communication: basic information, verbal and nonverbal communication, listening, conflict, problem solving, presentations, leadership, computer-mediated discussions, and performance evaluations.