Mastering Virtual Teams: Strategies, Tools, and Techniques That Succeed

Office face-time may always play a critical role in certain corporate settings, but technology and globalization have combined to thrust "virtual meetings" into an increasingly important place on today's overall business stage. With once-rigid boundaries of time, geography, and even organization now rapidly disappearing, members of almost any workplace team can communicate and collaborate regardless of physical location. How to do so most effectively? Deborah L. Duarte, assistant professor at George Washington University, and Nancy Tennant Snyder, chief learning officer for Whirlpool Corporation, outline suggestions applicable to large and small organizations alike in Mastering Virtual Teams. Designed for those who work in--as well as lead--such teams, it is divided into sections that focus on their unique inherent complexities, their creation, and their operation. Real-life examples and the authors' experienced observations are complemented by an abundance of helpful checklists and practical exercises. --Howard Rothman