Management Would Be Easy...If It Weren't for the People

Any manager knows truer words were never spoken than those in the title of organizational psychologist Patricia J. Addesso's practical guide to leading others, Management Would Be Easy... If It Weren't for the People. After discussing by example how personality, intelligence, stress and motivation affect workers, she translates complex psychological responses into commonsense business situations that most new managers can understand and implement (and some experienced managers will find to be helpful reminders).