World Class Quality: Design of Experiments Made Easier, More Cost Effective Than Spc (Ama Management Briefing)

The objectives of this briefing are: To show how it is possible to progress from the current unacceptably high defect rates to zero defects, and from zero defects to zero variation, through the use of simple designed experiments, and to achieve this objective coupled with substantially reduced costs. To describe in simple, non-mathematical terms a variety of easy, but statistically powerful, techniques that can be learned and practiced by all levels in a company-from managers and engineers to technicians and line workers.