The Quality Promise (Quality and Reliability)
Book Details
Author(s)
Wollschlaeger
Publisher
CRC Press
ISBN / ASIN
0824783891
ISBN-13
9780824783891
Availability
Usually ships in 24 hours
Sales Rank
#10,074,850
Marketplace
United States 🇺🇸
Ratings & Reviews
No reviews yet — be the first!
No reviews yet.
Description
Showing how each person can influence the quality of working relationships as well as the quality of the product or service provided, this volume examines the three key interfaces which everyone has on the job a craftsperson performing a process or service, an entrepreneur interacting with customers
