Credit and Collection : Letters Ready to Go!

Bad debt and poor receivables management are the most common reasons small businesses fail. Some businesspeople make the mistake of thinking they have achieved success when getting an order. But, as many have discovered to their disappointment, that's only half the equation. The other half is getting the money in a timely manner. Credit and Collection Letters Ready to Go! makes letter writing faster, easier, more effective, and more productive. This comprehensive financial resource and relationship-building tool presents dozens of powerful letters you can customize to keep collection problems under control without alienating customers. In addition, it includes several sample forms and documents you can use to create sound credit policies and pick the best credit risks. This book includes

• Prudent guidelines for extending credit
• Samples and guidance for setting up an effective collection program
• Practical advice on how and when to use collection professionals
• Savvy insight on navigating the legal system
• Sound guidance for handling international credit and collection
• Handy credit applications, forms, and checklists

And you receive two more invaluable tools: First, the simple formula--timing, tone, and tenacity--to help you craft letters that are firm, yet courteous, and within the limits of the law. Second, the keys to writing effective letters--practical guidance that will make your letter writing more effective and efficient. About the Author Ed Halloran is a reporter and business writer who runs a multimedia production company based in Denver, Colorado. He is a former credit field investigator, with many contacts in the collections industry, law enforcement, and the legal profession.