The Progressive Audit: A Toolkit for Improving Your Organizational Quality Culture

The Progressive Audit is a book that anyone involved with auditing should read. This book is not just about auditing but also about management strategy, employee involvement, and raising the level of the organizational quality culture. An audit must provide an understanding of the level at which the quality culture exists so management can implement improvements. It must uncover the various sub-systems that exist within organizations and also raise the level of understanding in the workforce. This book outlines a six-step methodology to implement a sound internal audit program, including how to get employees to actively participate, how to drive quality system concepts throughout all levels in the organization, and how to manage it so you're not doing all the work. Templates for the six-step progressive audit techniques described in the book are included in Excel format on an accompanying CD-ROM, ready for use and modification. Contents: Part One Does the System Audit Need to Change? Chapter 1 Do We Believe the System Audit is Important? Chapter 2 Increasing the Demands On Quality Systems and Methods Chapter 3 Is There Value In the Internal Audit Program? Part Two The Challenge of Understanding the Quality Management System Chapter 4 What is Quality? Chapter 5 The Quality Policy Chapter 6 The Quality Management System Chapter 7 The Quality Culture Part Three Analyzing and Improving the Quality System – The Progressive Audit Chapter 8 Confessions of a Last Minute Auditor Chapter 9 The Progressive Audit Chapter 10 Implementing the Progressive Audit Chapter 11 The Internal Audit Scoring Guide Chapter 12 The Audit Checklists Chapter 13 The Auditors Chapter 14 The Audit Season Chapter 15 Ensuring An Effective Audit Program Chapter 16 The Progressive Audit: Where Are We Headed? Appendix A Manufacturing Scoring Guide Appendix B Manager Checklist Appendix C Supervisor Checklist Appendix D Manufacturing Engineer Checklist Appendix E Setup Checklist Appendix F Operator Checklist Appendix G Floor Checklist