The Front Line Guide to Communicating with Employees

If you really want to become a good communicator, you can do it with this guide. And the payoff will be immediate and obvious. Written for new managers but full of insight for veterans as well, this book focuses on the communication abilities, skills and practices commonly associated with highly effective leaders. You ll learn good managers must go beyond simply ordering people around. They must make the effort to listen to employees and empower them with their words. And that s the most basic of all communication skills you ll be reminded of throughout this book paying attention to your people. With personal anecdotes to back up the principles presented, the author of Front Line Guide to Communicating with Employees sets the record straight on powerful theories about working with people.