199 Ideas: Member Service and Engagement

Perception is Reality. How is your non-profit group or organization treating members? Remember, your members equate to shareholders in a for-profit company so if members perceive your organization as non-responsive or unable to support their needs, they ll sell their membership and buy somewhere else. Now, from the publisher best equipped to support membership organizations Association Management Press comes a brand-new book full of ideas and methods for engaging members, increasing membership revenue, and sustaining growth in your non-profit organization through your most important asset your MEMBERS.

Take a look at just a few great ideas you can put to use right now:

Develop a member-centric mindset

Provide front-line staff with resources and tools to assist members

Distribute Member alerts about breaking news important to members

Personalize the value of learning and the services you provide.

To learn more, get your personal copy of this vital new release!