Handbook of Quality Tools: The Japanese Approach

Accessible to everyone in your organization, the handbook includes information for both management and shop floor people; you'll find it an indispensable tool in quest for quality.

The first part discusses management issues, roles, challenges, implementing improvements, process control, and leadrship. As well,the second part is an in-depth discission of each tool and its application.

Also contains:

• Essentials of quality control
• The role of the foreman
• Process control
• Standardizing operatons
• Small group activities
• Applying methods
• Pareto diagrams
• Cause-and-effect diagrams
• Histograms
• Quantitative expressions of the data distribution Process capability
• Scatter diagrams and correlation
• Affinity diagrams
• Relations diagrams
• Matrix diagrams
• Arrow diagrams