Facilitation - A Manual of Models, Tools and Techniques for Effective Group Working

This Manual is aimed at the operational managers, the specialists, those on the front line of production and (service) delivery. This Manual is meant to inspire you to achieve even greater things, to be effective at the one thing that seems to allude us, the management of groups, meetings and achieving things in discussion with others. People like you have said that the methods and approaches commended in this Manual actually work. They are not just mumbo jumbo or management speak, but down to earth tools and techniques based in sound theory, which can help you, be even more effective. However, they do require you to trust in the tools and techniques. It will be a bit like putting on a parachute and your instructor telling you that they packed it and that you have to believe that it will open! Further than that the instructor will be telling you how to jump out of the aircraft, how to open your parachute and how to land but after all the instruction it will be up to you to DO IT! This Manual pulls this knowledge and practice together - it contains 33 models, tools and techniques - to help you to help groups to work more effectively.