The Loyal Customer: A Lesson From a Cab Driver
Book Details
Author(s)
Shep Hyken
Publisher
Alan Pr
ISBN / ASIN
0963782010
ISBN-13
9780963782014
Availability
Usually ships in 24 hours
Sales Rank
#1,538,445
Category
Customer relations
Marketplace
United States 🇺🇸
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Description
In this short book/lesson you will learn the difference between a satisfied customer and a loyal customer. Frank is a cab driver who knew that satisfied customers might give him a nice tip, but loyal customers would call him every time they needed a cab. Read this book and learn the secrets to creating customer loyalty!
