Calm in the Face of Conflict: 12 Powerful Strategies to Help You Think Through Problems, Decisions, and Conflicts (Professional Aviation series)

Professional pilots understand the need for recognising trouble early, value a systematic problem solving process, and strive for the ability to implement decisions in a calm and practised manner. In this book Cheryl shares twelve important, yet simple, strategies for thinking through problems, decisions, and conflicts that she and her clients have successfully employed time and time again. These twelve strategies are shared through everyday personal and business situations that anyone can identify with. If you are looking for ways to recognise your problems earlier, discover solutions in a more organised style, and implement decisions in a calmer more effective manner then this is the book for you.