Business Meets the Bible: Customer Service

In the last 10-15 years there has been a lot of talk about customer service. Although most organizations still struggle in this area, those that have emerged as leaders in their industry understand the importance of customer service. One of the first books to address the topic of service was the Bible. In this easy to read story about the career and spiritual journeys of a young man, Jim discovers through the mentoring of a family friend, that his faith is not something just for his visits to church. He learns that the Bible contains more than just nice stories, but has practical instruction on how to treat others, including his customers. By applying biblical truths of leadership and customer service, Jim is able to save the company he inherited and improve his family life at the same time.