Service Level Agreement 100 Success Secrets: SLA, Service Level Agreements, Service Level Management and Much More
19.95
USD
Book Details
Author(s)
Gerard Blokdijk
Publisher
Emereo Publishing
ISBN / ASIN
0980471613
ISBN-13
9780980471618
Sales Rank
#5,071,028
Marketplace
United States 🇺🇸
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Description
Addresses the top 100 consultancy & education forum questions, with tips & success factors on success with & in ITIL® Framework Service Level Agreements (SLAs) for IT Service Management roles & environments.
