Don't Just Talk, Be Heard!

The single most important factor in a person's success is not their knowledge, education, experience, or charisma, it's their ability to communicate effectively with others. Don't Just Talk, Be Heard! provides you with what you need to know and need to do in order to be the best you can possibly be. Written in an accessible, engaging style and based on real-world examples everyone can relate to, this powerful and practical book will have you and your team communicating better in no time. It's a must-read for anyone who wants to work better with others, be a more effective leader, or improve their work relationships.