Mastering Business Chaos - 12 Secrets to Being Indispensable and Becoming a Playmaker

Most mainstream business books are written for senior and executive management. But Mastering Business Chaos is for the other 95%, the people who perform the vital day-to-day work of the organization and their managers.

These 12 Secrets reveal essential critical thinking skills and hands-on tactics that enable you to create substantial customer and business value using the resources readily available to you and within your control. I believe that anyone, in any organization, can substantially improve the effectiveness and efficiency of the work they do using the critical thinking skills and tactics presented in Mastering Business Chaos.

The 12 Secrets are tools; they enable you to demystify and leverage chaos to your advantage without formal projects, capital investment, changes in information technology or sign-offs from senior management.

This book is for those individuals who want to take their work to the next level and proactively seek out and identify opportunities to take action and to create customer and business value.

These people are indispensable to their organizations. I call these people Playmakers

James Proctor, Author Mastering Business Chaos