The Office That Grows Your Business MRO Edition is an easy-to-read story that teaches how to create an MRO office that thrives on Operational Excellence, even in the face of uncertain customer demand, limited personnel, multiple priorities, and endless meetings. By following an intuitive, step-by-step process, turnaround time to customers decreases drastically, and the end result is a company that leverages its office to drive business growth. Written as a practical guide, the book explains: ?How to create an office that operates without management ?How to establish the true output of your business processes ?How to create end-to-end flow in the office ?How to create business process flow that "self-heals" ?How to tell if your office is on time ?How to create an office that will grow your business