Relationships First

This book will help you make the shift from transactions and deals to high performing relationships. It is no secret that over 70% of public-private relationships, including outsourcing and Ppp's fail to achieve their objectives. This book provides instructions and guidance to help organizations source and manage high performing relationships. The Relational Contracting Model described in this book places the relationship among stakeholders at the heart of delivery management and contract performance. Outsourcing and Ppp arrangements are structured as dynamic business relations that drive change and manage to achieve improved outcome. Just as important, this book provides public sector organisations, particularly central agencies with the insight for creating sustained economic value beyond the outsourcing or Ppp transaction bubble.