Working with Loss and Grief provides a new model that makes clear connections between theory and practice. The Range of Response to Loss model provides a theoretical ‘compass’ for recognizing the wide variability in reaction to loss and the Adult Attitude to Grief scale is a tool for ‘mapping’ individual grief and its change over time. Case examples are used to show that the experience of grief is highly individual, but also, reassuringly capable of being understood in terms of general concepts.