Crisp: Coaching Skills for Leaders: Helping Others Reach Their Potential (Crisp Fifty-Minute Series)

Organizations today are recognizing the need to retain managers who are also coaches-leaders and teachers who can motivate people to do their best, provide encouragement and moral support, and give positive feedback to help others improve. This book will help you build your coaching skills by showing you how to help others learn from their mistakes, how to use feedback to reinforce desirable behaviors, how to motivate different types of people, and how to caringly confront problem behaviors. Inspire others to learn, grow, and develop, and build a more loyal and committed workforce.