Metrics-Based Process Mapping: Identifying and Eliminating Waste in Office and Service Processes

Name: Metrics-Based Process Mapping: Identifying and Eliminating Waste in Office and Service Processes
Author: Karen Martin, Mike Osterling
ISBN: 9781439886687

AuthorKaren Martin, Mike Osterling

PublisherProductivity Press

CategoryPaperback

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Book Details

Author(s)Karen Martin, Mike Osterling

PublisherProductivity Press

ISBN / ASIN1439886687

ISBN-139781439886687

CategoryPaperback

MarketplaceUnited States 🇺🇸

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Metrics-Based Process Mapping: Identifying and Eliminating Waste in Office and Service Processes

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