Customer-Oriented Selling: Advanced Sales Skills & Techniques

Previously released as 'Advanced Communication Skills for Business Professionals'. Learn how to make customers feel happy & want to buy from you again, create the 'impulse buy' state, discover communication skills secrets that are rarely taught that allow others to feel good about accepting ideas. This book includes practice exercises & chapters on anchoring, rapport & utilisation through to the 'ABC Sales Plan'. Learn skills from Hypnosis, Neurolinguistic Programming (NLP) & Therapy & how you can apply these skills within a sales setting. No other book teaches the communication skills, therapy knowledge & therapy session structure that initiates co-operation & change in therapy sessions & how to apply this to sales contexts. Therapists specialise in 'selling' feelings & ideas that will be helpful to their clients. You will also learn how to communicate hidden messages that will guide the customer into a receptive state & how to create 'cravings' in customers for what you have to sell.