Lean Six Sigma in the commercial medical laboratory outreach industry: A case study approach

The book reviews the various options that a company in the Medical Laboratory industry has in regards to the deployment of Lean Six Sigma. It starts with a review of the history and the current environment of health care in the USA, then proceeds to the various sub-specialties and the most important tests. It then reviews the various options of deploying Lean Six Sigma followed by a closer review of the main tenets of Lean and the Toyota Production system as well as Value Stream Management. Various case study using the DMAIC (Define, Measure, Analyze, Improve and Control) methodology demonstrate the power of the Lean Six Sigma methodology in improving the quality of Medical Laboratories and reducing costs without compromising quality.