The author better known as Sonny Nardone has created the definitive book in mastering your influence with building rapport for loyal customers. Never before has a book brought together so many elements used in positioning you to be the trusted adviser. This book will give you an in depth look into: Statement analysis, body language, covert and conversational hypnosis, sleight of mouth patterns, metaphor, cold reading, micro-facial expressions, handwriting analysis and their applications for sales. Executive Editor: Chloe Nardone Managing Editor: Annie Nardone Editing Compiler: Gregg Brickman Cover Design: Victoria Landis Photography: Brett Cannon