The Handbook of Complex Delivery: Managing Complexity in Projects and Programs

The scale of what we endeavour to deliver via major projects and programs, in size and geography and the requirement for emerging and often (at the time of the project start-up) unknown technology make these undertakings essentially complicated. However, it is the human elements behind the delivery and realisation of the benefits that have introduced the challenge of complexity. Complexity - a situation in which there is no-longer a definable and predictable link between cause and effect - is as much a challenge for policy makers and project or program owners, as it is for project managers and their delivery teams. Liz Varga's Handbook of Complex Delivery is designed to educate readers on the impact and significance of complexity; to provide the starting point for a new common language and understanding; and offer a wide-ranging collection of proven and rigorous tools for designing, managing and collaborating in a complex environment. The fifty chapters are organised in five sections: People, Information, Performance, Risk and Systems. The chapter contributors are drawn from the leading commentators on complexity, including academics from Australasia, America, Europe and practitioners from aerospace, defence, infrastructure, transformation and other mega-projects.