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Inbound Customer Callcenter Design: Management Information …
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Inbound Customer Callcenter Design: Management Information Systems
Author
Jon Anton, T. Richard Bennett, Richard Widdows
Publisher
Purdue Univ Pr
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Book Details
Author(s)
Jon Anton, T. Richard Bennett, Richard Widdows
Publisher
Purdue Univ Pr
ISBN / ASIN
1557531307
ISBN-13
9781557531308
Sales Rank
#15,622,982
Marketplace
United States 🇺🇸
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Description
Now in its third edition, this text focuses on how to develop customer information systems.
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