Strategic Thinking: A Guide to Identifying and Solving Problems

Today's HRD professional must be able to use performance technology-a system approach-to identify and resolve performance and organizational problems. This book helps readers shape the thinking process with proven concepts and tools, including mega, macro, and micro levels of strategic planning, feedback and questioning skills, model building, and visioning. Included are experience-tested methods for setting objectives, defining interventions, and integrating all efforts with business goals.