Dunn & Haimann's Healthcare Management, Tenth Edition (Aupha/Hap Book) / Dunn, Rose

The way a supervisor handles the managerial aspects of the job makes the difference between running the department and being run by the department. Now in its tenth edition, Dunn and Haimann s Healthcare Management continues to provide readers with the information and tools they need to understand and keep pace with the vast changes occurring in healthcare management today. Although the text builds its framework around the core functions of management planning, organizing, staffing, influencing, and controlling key topics relating to the Affordable Care Act (ACA), new technologies for managers and medical staffs, and a savvier customer base are also addressed.

This updated edition includes new glossary terms reflecting the ACA and other recent industry changes, as well as: