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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong

AuthorJanelle Barlow, Claus Moller
PublisherBerrett-Koehler Publishers
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Book Details

Author(s)Janelle Barlow, Claus Moller
PublisherBerrett-Koehler Publishers
ISBN / ASIN1576755827
ISBN-139781576755822
MarketplaceUnited States  🇺🇸

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