Leading Total Quality: Management's Role in Aligning Leadership & Total Quality Practice
Book Details
Author(s)
Orlando E. Blake PhD
Publisher
Booklocker.com, Inc.
ISBN / ASIN
1591133599
ISBN-13
9781591133599
Availability
Usually ships in 24 hours
Sales Rank
#7,718,113
Category
Paperback
Marketplace
United States 🇺🇸
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Description
How do some organizations consistently achieve high quality products and services? In concise and straightforward language, Dr. Blake explains how the best organizations combine total quality and great leadership practices to create and sustain total customer satisfaction.
