Lean Healthcare in Action: A Practical Guide to Streamlining Processes

Streamline your processes with Lean

Implement Lean principles to create better, more streamlined processes, and save money and time at your facility. Two Lean healthcare experts share case studies of how these processes made an impact at their organization. Even the most financially strapped hospitals will discover effective strategies to improve project efficiency, enforce accountability, and maximize the potential of every individual in the organization.

This resource will help you:

- Identify ways to make smaller projects more efficient, allowing more time to address larger issues
- Streamline processes by training staff on the basic Lean concepts
- Illustrate to management the usefulness of the Lean framework in a healthcare setting
- Apply Lean principles to areas that require immediate attention in your facility, such as admissions

Take a look at the Table of Contents

Introduction: Why Lean Is Something That Any Healthcare Organization Can Utilize

Chapter 1: First Step: Building a Quality Foundation
Management's Role
Engaging Employees in Continuous Improvement
Attributes of 'Lean' Leadership
Prioritization of Lean Projects

Chapter 2: Lean Basics
History
Key Principles

Chapter 3: Value Stream Mapping
What It Is
How to Do It
Role of Data Collection

Chapter 4: A3 Report
What It Is
How to Do It
A3 Sequence and Checklist
A3 Symbols

Chapter 5: 5S
5S Defined
How to Propose a 5S Project
5S Project Checklist
Sustainment: Auditing a 5S Project

Chapter 6: Training Within Industry
Job Instruction Training
Job Methods Training
Job Relations Training

Chapter 7: Six Sigma Basics
History
Key Principles

Chapter 8: Case Studies of Lean Healthcare in Action
Handoff Communication at Shift Change
Medication Overcharge
Data Center Overheated
Utilization Review Worksheet Completion
Laboratory Lean Project
Physician Clinic Return One Call Lean Project
Drug Screening for Employee Candidates
Facility On-Call Schedule
Lost Charges A3

Chapter 9: Next Step: Building a Safety Culture
Keys to Successfully Creating a Culture of Safety
Barriers to Doing So
Leadership Support