Quality Assurance and Performance Improvement: A Nursing Home's Guide to Implementation and Management

Quality Assurance and Performance Improvement (QAPI) is a data-driven, proactive approach to improving the quality of life, care, and services in nursing homes. QAPI is often used to identify opportunities for improvement; address gaps in systems or processes; develop and implement an improvement or corrective plan; and continuously monitor effectiveness of interventions. Quality Assurance and Performance Improvement: A Nursing Home s Guide to Implementation and Management will introduce the basics of QAPI, including how it came to fruition and what regulations exist in regard to nursing homes starting their own QAPI program. In addition, this manual will highlight the new skills nursing homes will need to focus on to implement QAPI, including data analysis and root cause analysis. You ll get the tools you need to create a QAPI implementation and staff training plan. This book provides: An overview of QAPI and how it came to realization Regulations surrounding QAPI and how they affect long-term care How to assess your current performance improvement culture A summary of each element and implementation examples Steps to take to create and implement a QAPI program Table of Contents Chapter 1: The Quality Assurance and Performance Improvement (QAPI) Mandate Chapter 2: Element 1 Design and Scope Coordinating QAPI With Your Current Quality Assessment and Assurance Assessing Your Current Performance Improvement Culture Creating a Structure and Plan to Support QAPI Chapter 3: Element 2 Governance and Leadership Building a Culture of Performance Improvement Promoting Engagement and Commitment Focus on Customer Needs and Expectations Chapter 4: Element 3 Feedback, Data, Systems, and Monitoring Utilizing Data to Identify Opportunities for Improvement Setting Goals for QAPI Opportunities Using Data to Drive Decision-Making Chapter 5: Element 4 Performance Improvement Projects (PIP) Choosing the PIP Projects Charter the PIP Team Members Root Cause Analysis Methods Plan, Do, Study, Act Chapter 6: Element 5 Systematic Analysis and Systemic Action Focusing on Processes and Systems What to Do When the Outcome Does Not Meet the Goal Chapter 7: Quality Assurance and Performance Improvement Tools Chapter 8: A Case Study QAPI Resources Bibliography Index