Staff Supervision in a Turbulent Environment: Managing Process and Task in Front-line Services

Focusing on the relationship between supervisor and supervisee, this text explores ways of thinking about how the processes of supervision interact with the accomplishment of supervisory tasks. There is a theoretical exposition of some concepts relevant to understanding supervisory processes, and an exploration of how these concepts are relevant to supervisory dilemmas. The authors conclude that safe and effective practice with service-users continues to depend on agencies providing the "thinking space" that supervision can represent.