Process Think: Winning Perspectives for Business Change in the Information Age

"Process Think" is a managerial orientation to act proactively in identification of process opportunities, a capability to apply process concepts in problem solving, and a demonstrated willingness to transfer process thinking to fellow employees, cutomers and partners. This text presents a diversity of perspectives pertaining to change management in the information age through the use of more sophisticated information technology that would test a company's ability to modify business models and corresponding processes.