Mediation: The Book: A Step-By-Step Guide for Dispute Resolvers

Mediation is the profession of the 21st Century..the mediator's time has come to step on the stage! This will clearly let you know if you have "the stuff" to enter the alternative dispute resolution field and will show you how to go about it. This contains information about: The definition of conflict; Tools for diagnosing conflict; What it takes to become a mediator; A step-by-step system of mediation; Special strategies for resolving disputes; Benefits and rewards of mediation; Tips on setting up a practice; Sample agreements; Resources for mediation; and much, much more! A must read for a peacemaker. Has Dewey Decimal Number for easy library filing.