Telephone Sales Management and Motivation Made Easy

With telephone sales as ubiquitous as they are today, it's more important than ever for businesses to understand the proper way to utilize them to peddle goods and services. In Telephone Sales Management and Motivation Made Easy, telemarketing pros Valerie Sloane and Theresa Arvizo Jackson tell how to hire wisely, motivate successfully, and ultimately gain the most from your staff as well as your technology. It includes 50 creative sales contests to stimulate interest and increase productivity.