Spanish for Office Personnel (English and Spanish Edition)

At last, the nationally-acclaimed occupational language programs from Command Spanish® that are used by the U.S. Government, Fortune 500 companies, and professional associations are now available to the general public!

NO PRIOR KNOWLEDGE OF SPANISH NEEDED!!!

Spanish for Office Personnelallows medical, school, and office secretaries and receptionists to communicate with and better assist their Spanish-speaking patients, allowing for a more advanced and wider reaching practice. With over 300 Spanish language commands, statements, and questions, this is the most thoroughly researched and used training book of its kind. Using the input of practicing office personnel and native Spanish-speakers you can be sure of the material contained in this book.

 SPANISH FOR ADULT PROFESSIONALS!!!

This book, Laminated Power Spanish appointment card and two CD set will help medical, school, and office secretaries and receptionists; greet customers and clients; make appointments; gather personal data; receive and make calls; handle payments, returns, and refunds; assist walk-in customers and clients; deal with disgruntled customers and clients; and much more…

NO GRAMMAR!!!