Video training program consisting of a 35 minute DVD and accompanying Learning Guide that provides basic information on ISO 9001:2008 for wide range of employees. Training will help create employee "buy-in" to your quality management system efforts and contribute to a corporate culture that will be conducive to the continual improvement of your organization's quality system. Content of video includes: Introduction, key terms, what is ISO 9001?, what are the requirements?, documentation and audits, how does your organization benefit?, how are you involved?, and what do you do next? Learning Guide includes text of video, extract of key points, space for notes and questions, and a test that can be placed in employee file to validate training for auditing purposes. Available March 31, 2009.