Are You Really Listening?: Keys to Successful Communication

This is an invaluable guide to effective communication. It asks "Why do we often feel cut off when speaking to people closest to us?" and "What is it that keeps so many of us from really listening?" It provides a thoughtful look at the reasons why people don't listen. Filled with easy-to-learn listening techniques, "Are You Really Listening" is a guide to the secrets and joys of listening and being listened to.