The Assertiveness Pocketbook

A new, extended edition of The Assertiveness Pocketbook - a consistently bestselling title in the Management Pocketbooks Series. Assertiveness is the ability to maintain the right balance between your own needs and other people's needs. It empowers those who use it. In The Assertiveness Pocketbook author Max Eggert looks at the reasons for non-assertive behaviour and the differences between assertive, aggressive and passive behaviour. Packed full of good advice on how to overcome self-defeating beliefs, and deal with often-occurring problem situations, the pocketbook also includes activities to help develop assertiveness. Max Eggert is a management psychologist specialising in assisting individuals reach their maximum potential. He is an academic, lecturer and writer whose many books have been translated into 12 languages and in some cases adopted as recommended reading at top universities worldwide. In the pocketbooks series he has written on absence management, appraisals, motivation and resolving conflict.