E-Government

Completely updated, this new edition of E-Government shows planning departments how to use today's technologies to engage citizens in the planning process and make services more efficient. The report looks at the latest tools for streamlining routine tasks, sharing information, conducting visioning exercises, and making websites ADA-compliant. In up-to-the-minute case studies, planners can see the power of "cool tools" such as mobile apps, mashups, social media, and crowdsourcing to help build stronger communities.