Marketing of banking services and skills: how to make customer satisfaction(Chinese Edition)

Paperback. Pub Date :2014-01-01 Pages: 102 Language: Chinese Publisher: China Financial Publishing House. the marketing of banking services and skills: how to make customer satisfaction by plain narrative. combined with a large number of cases that support. from how to Customer satisfaction manpower. elaborated commercial banks in the course of service marketing to customer-centric service philosophy. psychology how to cut consumer spending. creating physical and mental health staff. to provide customers with fast and convenient financial products. Customer service needs to lobby manager. account manager financial advisory services. electronic banking services. counter service. and customer self-service commercial bank employees loved grooming. manners. and language arts skills to marketing services such as commercial banking products. image and reputation. In layman's langu...