How People Tick, 2nd edn

This new edition of How People Tick is a practical guide to over 50 types of difficult people such as Angry People, Blamers, Impatient People and Workaholics. Each difficult situation is described, how it happens is analyzed, and then strategies to help you deal with the problem are suggested. Disruptive behavior patterns can be addressed once and for all, instead of having to handle one-off "difficult" events, time and time again. It will help you to deal with even more difficult types than the first edition, such as: ??? Disrespectful people ??? Plodders ??? Gossips ??? Princesses (and Princes) ??? Mbnust-have-the-last-word people ??? U-turners Absolutbnely invaluable to everybody, How People Tick is full of tried and tested tips for handing "difficult" people in "difficult" situations, based on a real understanding of their behavior. It is an essential read- if you find people bewildering or just plain difficult, and yet still want to understand them, work with them and live with them. Contents: Introduction ??? Angry people ??? Anxious people ??? Apologetic People ??? Biased people ??? Blamers ??? Boring people ??? Bullies ??? Change-resistant people ??? Charmers ??? Cold people ??? Competitive people ??? Confused people ??? Difficult people ??? Disobedient people ??? Disrespectful people ??? Dumpers ??? Embarrassed people ??? Forgetful people ??? Gossipy people ??? Hostile people ??? Impatient people ??? Impetuous, implusive people ??? Indecisive people ??? Insecure people ??? Insincere people ??? Last-minuters ??? Late people ??? Loners ??? Messy people ??? Moody people ??? Must-have-the-last-word people ??? Negative people ??? Nit-picky people ??? Patronizing people ??? Phobic people ??? Plodders ??? Princesses and princes ??? Repeaters ??? Scatter-gum thinkers ??? Selfish people ??? Show-offs ??? Stressed people ??? Unassertive people ??? Unenthusiastic people ??? Unfulfilled people ??? Unmotivated people ??? Unrealistic people ??? Untrusting people ???