Toolkit Generating Outcomes: Making & Saving Deals Mediation Negotiation

Toolkit Generating Outcomes is a manual for how mediation can be used by various professionals for their own purposes. This is a print version without unfolding covers. The full European version is available through Sdu Uitgevers (www.sdu.nl). Managers, mediators, negotiators, trainers, coaches, consultants, lawyers, judges and other professionals can all benefi t from using mediation techniques. This practical handbook contains an overview of the treasure trove of tools a mediator has at his disposal and is written to offer a clear guide on how to "technically" apply these tools. In particular, it includes comprehensive and easy-to-use practical checklists and overviews.