Mejora Continua del Servicio basada en ITIL® V3: GuÃa de Gestión (Spanish Edition)
32.99
USD
Book Details
Author(s)
Jan van Bon
Publisher
Van Haren Publishing
ISBN / ASIN
9087531672
ISBN-13
9789087531676
Sales Rank
#7,678,865
Marketplace
United States 🇺🇸
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Description
The Management Guides are a concise summary of the ‘Foundations of IT Service Management based on ITIL V3’. A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well. English, Dutch, French, German, Spanish, Italian version available: September 2008
