Organizational Fitness: The Context for Successful Balanced Scorecard Programs

Coordination, commitment, and competence are the key organizational capabilities that make for the successful implementation of strategy. But unclear strategy, poor leadership styles, and poor coordination across functions or business units can undermine organizational capability, dooming even the best strategy to failure. In this article, Harvard Business School professor Michael Beer describes organizational fitness profiling, a process for identifying and eradicating these "silent killers" before it's too late.