Performance Consulting: One Organization, One Process

This article states that training professionals as performance consultants need to focus on the needs of the business unit client and the organization to succeed. It details the phases that help align the performance consultant with the business need: partner, assess, implement, and measure. The author describes the four steps for creating a performance improvement team: orchestrate the transition, build practitioner readiness, gain senior management support, and measure impact. The article also includes a glossary of HPI terms.